A "Divine Connection" in Physiotherapy

More Than a Patient: Discovering a "Divine Connection" in Physiotherapy

Healing Beyond the Clinic: Neck Pain, Back Pain, and a Soul Connection

​Two years ago, a lady called our clinic, seeking help for her neck and back pain. When she arrived, driving a brand-new Mercedes and wearing a vibrant yellow dress, I initially pegged her as being in her 60s. I was absolutely stunned when she shared her date of birth: she was 83 years old!

​From our very first consultation, she possessed a voice so soothing and kind, and she immediately started calling me "beta" (my child). That single word carried such instant love and warmth. Over time, our professional connection blossomed into something deeper; she began calling me her daughter, and I truly felt her affection.

​After a few physio sessions, her pain was much better, and I discharged her. But the mother-daughter bond that grew between us didn't end there.

​Runanubandh: A Soul Connection That Transcends Life

​She became a fixture in my life, visiting my home and always bringing samosas and paneer because she knew my son loved them. She felt like family. Sometimes, I truly believe she must have been my mother in a past life, that's how strong our connection is.

​As a dedicated physiotherapist working 50–55 hours every week, I was eventually overwhelmed. I shared my financial and work-related struggles with her. She listened patiently, then delivered a life lesson: "Don't give up. Give your best to your child and your husband."

​She shared her own incredible journey: how she cared for her husband for 45 years after he suffered a stroke and lost his vision when their youngest son was only five. Despite this immense challenge, she ensured both her sons went to private school (now both are successful doctors). She even taught herself about investing and finance, a role traditionally held by men in Indian culture. People still seek her advice today!

​The Ultimate Gift of Kindness

​Witnessing my hard work and struggle, she offered me a truly shocking gift: "Shall I pay your mortgage? You are like my daughter."

​I was in tears. Her words, her love, and her boundless kindness touched my soul.

​She truly is my second mother here in the UK. In Marathi, there is a beautiful word: "Runanubandh" i.e. the soul connection that carries from one life to another. That is exactly what I feel with her.

​How can I ever repay her love, her tight hugs, her gentle "beta," her wise advice not just about raising a child, but about life itself?

​She is graceful, full of life, and a millionaire who still cycles through new luxury cars and takes fantastic holidays. Yet, despite all her success and achievements, she remains incredibly humble and grounded. She

often calls and asks, "Kaisi hai meri Jaan?" (How are you my dear?).

​She is truly a gift from God,my angel, my second mother. Sometimes, I completely forget that she was ever just my patient.

​This is the heart of what we do at ExcelCare Physiotherapy. Our work goes far beyond treating the physical injury; it’s about forming genuine human connections and supporting the whole person on their life journey.

Physio Gayatri